Tq99 Privacy Policy – Our commitment to protecting your information

This Privacy Policy applies to the tq99 platform (tq99.vu) and all its services. It takes effect whenever you register, log in, or use the platform in any way.

Tq99 believes privacy is a fundamental right. We collect only what is necessary and store it with the highest level of security. Reading this document will give you a clear picture of exactly what we do — and do not do — with your information.

Tq99 may collect the following types of information. Each piece of data is collected for a specific reason, which is explained in the sections below.

Tq99 collects information through several methods. We are committed to being fully transparent about each of them.

• Directly from you: Information you provide directly during registration, KYC verification, deposit forms, and when contacting support.
• Automatically: Device and usage information is collected through cookies and tracking technologies while you use the platform.
• From third parties: Limited financial information may be received from approved payment gateways during payment processing.

Tq99 uses collected information solely for the purposes listed below. It is never used for any other purpose.

• Creating, verifying, and securing your account.
• Processing all financial transactions, including deposits and withdrawals.
• Managing gaming services, bonuses, and promotions.
• Providing customer support and resolving issues.
• Preventing fraud, money laundering, and other illegal activities.
• Personalizing your platform experience and improving our services.
• Meeting legal and regulatory obligations.
• Sending promotional communications where you have given your consent.

Tq99 never shares your information with advertising networks or sells your data.

Tq99 does not sell or unnecessarily share your personal information with third parties. Only limited data may be shared in the circumstances outlined below.

• Payment processors: Financial information is shared with approved payment gateways to process deposits and withdrawals.
• Legal authorities: Certain information may be disclosed to relevant authorities in response to a court order or legal obligation.
• Technology partners: Hosting and technology service providers used to operate the platform access limited data under strict confidentiality agreements.
• Fraud prevention: In the event of active fraud, relevant information may be shared with authorized investigative authorities.

Tq99 follows industry-leading security standards to protect your data. The measures below are active at all times.

• 256-bit SSL/TLS encryption is used for all data transfers.
• Sensitive data at rest is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted on the server infrastructure.
• Automated alerts are in place for suspicious logins or transactions.
• Only authorized personnel have access to specific data.
• Data backup and disaster recovery plans are actively maintained.

Tq99 uses cookies to improve service quality. Cookies are small files stored in your browser that help enhance your browsing experience.

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: To remember your preferences and settings, such as language selection.
• Analytics cookies: Platform usage statistics are collected to help us improve our services.

You can disable non-essential cookies through your browser settings. Please note that doing so may limit certain features.

Tq99 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

• Account information: For the duration of active membership and up to 5 years after account closure for legal compliance purposes.
• Transaction information: Generally up to 7 years in accordance with financial regulatory requirements.
• Communication records: Support conversations are retained for up to 2 years.
• Analytics data: May be retained long-term in anonymized form.

Every tq99 member has certain fundamental rights regarding their own data. We fully respect and uphold these rights.

Tq99 is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If we become aware that a minor has created an account by misrepresenting their age, the account will be immediately closed and all collected data will be deleted.

If a parent or guardian suspects their child is using tq99, please contact our support team immediately.

Tq99 may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date. For significant changes, members will be notified via email or platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly.

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us.